Crash Champions Collision Repair Gates

Shelly Barnes 5 months ago

Very poor customer service skills here, I had some work done on my car after a very heavy piece of ice fell from the roof of my neighbor's house onto my car, after the repairs were done I noticed a few things wrong, when I brought it to there attention the tech Mike that worked on my car became very rude and arrogant towards me denying the fact that the issues were existent before I brought my car in and made some pretty rude comments towards me, I found this to be very unprofessional on his behalf shame on him for accusing me of the issues, I never felt so uncomfortable in my life. I will never chose Crash Champions again

Logan Kibby 7 months ago

I had my 2017 Chevy Trax LT for my driver's side door for repair from a accident! I am very pleased of the service and care of my car and a very quick time frame of work that needed to be done to my car! It was very nice of the repair guys to wash my car and cleaned the inside! My car smells like a new car now! Thanks Crash Champions for your service! Will choose you again!!

jahmal daniels a year ago

Let me start with my experience with Crash Champion Collision was extremely poor. first, what was quoted in terms of timeline of completion from two other collision places being 5 to 6 days of work turned out to be over 6 weeks of work when bringing my vehicle to Crash Champion. Either they didn't start the work when i dropped off my vehicle or they didn't know what they were doing. My pickup date got extended five times throughout this project, several times I was told by the manager that my vehicle would be ready the next day and it wasn't. -Pros Crash Champion did take ownership to an extent, which i am greatful for, by providing one week of car rental for me, however I had already paid almost $800 covering car rental for the previous weeks my vehicle was being worked on. When I picked up my vehicle the work that was completed seemed like it was done correctly however my engine control light on my Dash which was related to my exhaust repair issue which they installed was still on and now requires me to bring it to the dealership to get that taken care of. Since those lights were related to the problem that they were working on I felt that should have been corrected while they h

Finn Donaldson a year ago

The work was excellent and they kept me informed on how the work was going. They had to wait for parts and they kept me informed on when they would be coming in. Very nice people to deal with. I would highly recommend them!

Diane N. 5 years ago

Service King, I have to say the name sounds hokey but in the end they are the king of service. My new truck with a special color metallic was fixed and looks new again. I was worried they wouldn't match it or the front headlight would look different than the other one. You Cant even tell!!! And their service is genuinely like they treat you like royalty. I dropped my truck off they had the rental car waiting and they were done within a week and a day early. They really do rule!!!